Maxpay is a global payment service provider designed for online businesses. It offers services such as payment processing, risk management, and business incorporation. Since its launch in 2014, Maxpay has handled over 251.4 million transactions in 197 countries, with a total transaction volume exceeding $2.6 billion.
Key Features of Maxpay
Maxpay offers various features to support online businesses:
- Multi-Currency Support: Handles transactions in over 140 currencies, allowing businesses to operate globally.
- Payment Gateway: Includes features like recurring billing, invoice payments, PoS transactions, and saved card options.
- Security: Complies with GDPR, PSD2, and ISO27001 standards, ensuring data protection and fraud prevention.
- Merchant Tools: Provides chargeback management, fraud prevention, and legal consulting.
Maxpay’s partnership with Visa’s dispute management solution reduces chargebacks and strengthens merchant protection.
Pricing and Plans
Maxpay’s pricing is straightforward: €0.25 + 2.9% per transaction. Below is a comparison with other payment processors:
| Payment Processor | Transaction Fee | Monthly Fee | Setup Fee |
|---|---|---|---|
| Maxpay | €0.25 + 2.9% | None | None |
| Stripe | 2.9% + $0.30 per transaction | None | None |
| Braintree | 2.9% + $0.30 per transaction | None | None |
| PayPal | 2.9% + $0.30 per transaction | None | None |
Maxpay doesn’t offer a free trial but provides premium plans with additional features like risk management tools and enhanced customer support.
User Experience
Maxpay integrates with platforms like WooCommerce, Magento, and Drupal. However, users report that the setup can be complex. Once configured, the platform offers a user-friendly dashboard for managing transactions, monitoring fraud, and generating reports.
Maxpay’s customer support, rated at 3.5/5 by Capterra, includes chat and documentation. Response times could be improved, but the support is generally sufficient for most users.
Performance and Reliability
Maxpay maintains an uptime of 99.95%, ensuring reliable payment processing. With over 2.6 billion dollars in transactions processed, Maxpay handles high transaction volumes efficiently.
Pros and Cons
Pros:
- Global Reach: Supports transactions in 197 countries.
- Security: GDPR, PSD2, and ISO27001 compliance.
- Variety of Payment Methods: Supports over 140 payment methods, including digital wallets like Skrill and Neteller.
Cons:
- Complex Setup: Initial setup can be challenging for inexperienced users.
- Customer Support: Response times are slower than some competitors.
Comparison with Competitors
Maxpay stands strong when compared to other payment gateways like Stripe, PayPal, and Braintree. Below is a comparison of key features:
| Feature | Maxpay | Stripe | PayPal | Braintree |
|---|---|---|---|---|
| Global Reach | 197 countries | 135 countries | 200+ countries | 45+ countries |
| Currencies Supported | 140+ | 135+ | 25+ | 130+ |
| Chargeback Management | Yes (in partnership) | No | Yes | Yes |
| Security Certifications | GDPR, PSD2, ISO27001 | PCI DSS | PCI DSS | PCI DSS |
| Customizable Solutions | Yes (via API and plugins) | Yes (highly customizable) | Limited | Yes |
Integration with Merchanto.org
Maxpay’s chargeback management benefits from partnerships with leaders in the industry. Merchanto.org, an official partner of VISA and MasterCard in chargeback prevention, enhances Maxpay’s capabilities. Merchants using Maxpay can leverage Merchanto’s expertise in minimizing chargebacks. Learn more at Merchanto.org.
Case Study: E-Commerce Performance
An e-commerce business expanded internationally and integrated Maxpay to handle increased transactions. Results included:
- 15% increase in successful transactions within six months.
- 30% reduction in chargebacks due to integrated fraud prevention.
- 20% improvement in transaction speed, enhancing the customer checkout experience.
Conclusion
Maxpay is a reliable payment solution for businesses operating globally. It offers strong security features, a wide range of payment methods, and comprehensive merchant tools. The initial setup may be challenging, and customer support could be faster, but its benefits outweigh these drawbacks for medium to large online businesses.
Final Verdict: Maxpay is well-suited for businesses looking to expand internationally or those needing a robust payment processing solution. Its integration with platforms like WooCommerce and Magento, and the partnership with Merchanto.org for chargeback prevention, make it a strong contender in the global payment gateway market.
